Payment Policy

Currency and quotations

All public prices and project totals are stated in Malawi Kwacha unless the project explicitly records another currency. The pricing snapshot created during checkout preserves the accepted price for that project even if catalog prices later change.

Initial payment

The required initial deposit is shown before checkout. A project does not enter the production queue until the payment provider verifies the transaction and all readiness requirements are complete.

Final balance

The remaining balance becomes payable when the client approves the presentation or when the project otherwise reaches the recorded balance-due stage. Final deliverables remain locked until the full balance is verified.

Verification

A redirect, screenshot, message, or client-side success page is not proof of payment. SperoMW relies on server-side verification from the configured payment provider, including the reference, amount, currency, and final transaction status.

Failed, duplicate, or reversed payments

Failed and cancelled attempts do not create credit. A suspected duplicate payment should be reported with the project and transaction references. Reversed, charged-back, or refunded transactions may remove access to unpaid deliverables and return the project to the appropriate payment state.

Fees and records

The client is responsible for any bank, mobile-money, card, foreign-exchange, or provider charges not included in the recorded SperoMW price. Successful transactions remain available in the client portal as payment records and receipts.